Cancellation & Refund Policy

Last Updated: August 22, 2026

General Policy

Thank you for subscribing to Brizzit. Brizzit provides instant access to premium B2B networking capabilities, listing limits, CRM databases, and GMB AI integrations. By purchasing a premium subscription (e.g. Trial, Membership, Core, Premium, or GMB Addon), you acknowledge that the services and associated software features are digital in nature and are rendered immediately upon confirmation of successful checkout via our payment processor, Razorpay.

Subscription Cancellations

You can cancel your recurring subscription at any time. To cancel a recurring subscription:

  • Navigate to the **Subscription Plan** dashboard inside the Brizzit Mobile Application.
  • Tap **Cancel Subscription**.
  • Alternatively, email your cancellation request to `support@brizzit.com` with your registered email and profile details.

Upon cancellation, you will continue to have full access to your paid features and limits until the end of your current active billing cycle. No further recurring charges will be initiated.

Refund Eligibility

Because premium features are unlocked immediately upon payment:

  • **Non-Refundable:** All purchases, including the 3-day Core Trial (₹49), monthly memberships, monthly/annual core/premium suites, and GMB AI automation addons are non-refundable. We do not provide prorated refunds or credits for partially used billing cycles.
  • **Technical / Transaction Failures:** In the event that payment is successfully debited from your card/bank account, but your Brizzit account fails to activate due to technical errors, please contact us immediately. We will verify the transaction and either manually activate the plan or issue a full refund.

Processing Timelines

In cases of confirmed double-debits or technical transaction failures eligible for refunds:

  • Approved refunds will be processed and returned to the original payment source (credit card, bank account, or UPI handle used at checkout) via Razorpay.
  • Refunds typically take **5 to 7 business days** to reflect in your bank account, depending on your bank's processing cycles.

Raising a Request

For any refund claims or subscription billing questions, please contact our support desk:

  • Email: `billing@brizzit.com` or `support@brizzit.com`
  • Mail: Brizzit Solutions, 12, Third Cross Road, Sector 4, HSR Layout, Bengaluru, Karnataka, India - 560102